At Queen Alia International Airport, we are committed to ensuring the highest levels of customer satisfaction. As such, customers are encouraged to submit their comments and suggestions through any of the following channels:
- QR codes placed on the digital screens across QAIA and at the check-in counters
- Website (completing the feedback form below)
- Email:comment@aig.aero
- PO Box: 39052 Amman 11104
- Fax:+962-6-4453-444
- Phone:+962-6-5002-777
- Social Media:
Facebook
Twitter
Kindly note that your comments will be treated confidentially, handled objectively and followed up on by the relevant department as per Airport International Group (AIG) policy. However, Airport International Group (AIG) shall not bear responsibility in the event of any third party's disclosure of the divulged information and/or any judicial order or legal request to disclose the same.
If the comment concerns baggage handling, the Customer shall directly liaise with the Concerned Airline.
