FAQ

What time should I check-in for a flight?

Check-In Desks open 3 hours before departure. Passengers must allow adequate time to complete the check-in process and proceed through security. Passengers are strongly advised to check in at the airport at least 2 hours before a scheduled flight and 3 hours before a charter flight.

Where can I access flight information?

Flight information is reported in detail on flight monitors at the ticketing areas in both the Arrivals and Departures halls. Passengers and visitors can also locate flight numbers and status online by clicking here.

Where can I make a suggestion/complaint?

A complaint can be made through sending an email to comment@aig.aero, or call +962 6 5002777 or through the comment cards and boxes located in different a-reas at the terminal or click http://www.qaiairport.com/en/content/feedback

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